What is Webroot Error Code 10 and how to resolve this error?

 One uses an antivirus product for data security and privacy, in addition to PC protection. For data security and privacy, digital security solutions come up with cloud features where users can store their data. There is a continuous synchronization required on the cloud to offline communication for data transfer. Hence, if this synchronization stops, the backup process can hamper and hinder too. Even Webroot antivirus software can also face such issues on the backup and sync front. Webroot has tagged these problems under some code – “Webroot Error Code 10.” Webroot Error code 10 occurs mainly on those devices where there is a massive volume of data present on the cloud. However, there are some effective solutions available to eliminate this Webroot error code 10. Let’s discuss them one by one.

First Method to Solve Webroot Error Code 10 – Restart PC

One of the first answers to resolve the backup and sync issue related to Webroot antivirus software is restarting the PC. It is because restarting the PC leads to rebooting of all applications. Follow the given set of directives to restart the PC:

  1. Close the applications that are running at the current moment on the PC.
  2. Now, press the Start menu, click on the Shutdown sub-menu, and select the Restart option.
  3. Wait for some time till the device restarts and reloads the desktop on the screen.
  4. Next, open the Webroot antivirus software application again to check the current status of this Webroot issue.
  5. After it gets started, if the Webroot application shows the blue sign or light, it indicates that the user can create a backup.

If the error persists, even after using this solution, check the next method.

Second Method to Solve Webroot Error Code 10 – Uninstall and Reinstall the Webroot Antivirus Software

Another solution is the uninstallation and reinstallation of Webroot antivirus software. The uninstallation and reinstallation steps may vary for different operating systems. To uninstall the Webroot antivirus software from Windows PC, execute the given set of instructions:

  1. Press the Windows key + R button from the keyboard. It will launch the Run application.
  2. Type the “appwiz.cpl” command and hit the enter key.
  3. This command will start the Application Wizard cum Control Panel.
  4. From the menu, choose the installed Webroot antivirus software.
  5. Select the uninstall option.
  6. Click Yes when it asks for permission.
  7. Wait for some time till the uninstallation process continues.


After the uninstallation process gets completed, check the minimum requirements and system configuration. Restart the PC to delete the cache files that are remaining or present. To reinstall the Webroot antivirus software, follow the given tasks as mentioned below:

  1. Open the Webroot installer application window by double-clicking on its setup application icon (find the location where the setup file is present).
  2. Keep the Webroot product keycode ready beforehand.
  3. Select the preferred language and the country on the installer application window.
  4. Enter the Webroot product keycode and proceed further with the next steps of Webroot antivirus software’s installation.
  5. Customize the settings in case there is a need to make any changes.
  6. Create a shortcut icon on the desktop.
  7. Follow the remaining on-screen instructions.
  8. Tap on the “Agree and Install” button to accept the license agreement’s terms and conditions and wrap up the installation.

Once installed, check that the issue got resolved or not by starting the antivirus software application. In case the problem is still coming, make way for the Webroot login portal or page and get into the user account portal to raise the ticket for the same. The technical support team will accordingly contact you.

Conclusion

Cloud data backup is one of the essential features that any antivirus software provides. It helps to secure the data in an encrypted way. However, this cloud data backup is linked to one user account. So, there is a need for constant synchronization between the two entities (cloud and user account). In case it breaks, the backup issue arises. It happens even in Webroot antivirus software. Thus, users seek a solution when such a mishap occurs. There are two methods mentioned above to resolve this issue. If the two ways are unable to address this query, one needs to go to the Webroot login portal and sign in to their user account portal and tap the technical support by raising the ticket.

I am extremely passionate about blogging, running websites, and creating content. I have managed to turn my passion into a profession, and blogging has managed to teach me a lot about technology and myself. I write blog posts, instruction manuals, news releases, and technical descriptions, and reviews for many websites such as webroot.com/safe

Source: What is Webroot Error Code 10 and how to resolve this error?

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